At The Little Hive, we want you to be happy with your purchases.
If for any reason you would like to return your purchase it is easy to do.
Follow the steps below:
1. Email us
Please email us within 14 days of receiving the order. Please tell us your order number and your reason for returning the item.
2. Package your items securely
If you are returning an item for either a refund or exchange, please ensure that the parcel is packaged securely to avoid damage during transit. We may not be able to offer a refund/exchange if this happens.
Items should be returned unused and in the condition they were received and in their original packaging.
3. Send the items back to us
Please ensure you contact us first before sending any items back to us.
We highly recommend using a tracked delivery service and obtain proof of postage as we cannot be held responsible for or refund any items not received.
You are required to pay the return postage cost, unless the item was received faulty or damaged.
Receiving your refund
As soon as we receive your return we will issue a refund back to your original payment method, excluding original delivery cost (unless the item was received damaged/faulty).
Damages and Issues
All items are checked before being sent out. Please notify us within 48 hours if your item arrives damaged, has anything missing or is the incorrect item. Please include an image(s) showing the issue.